FAQs
Frequently Asked Questions
Got Questions? We Have Answers.
How do I make a reservation?
Booking a car with Travel Connect is quick and easy! Simply visit our Contact page, select your preferred vehicle, choose your pickup and drop-off locations, set your rental dates, and customize your booking with any additional options. Follow the simple steps to confirm your reservation hassle-free.
What are the rental requirements?
To rent a car from Travel Connect you must:
- Be at least 21 years old with a valid driver’s license.
- Drivers under 25 years may be subject to a young driver’s fee.
- Provide a credit card for payment and a security deposit.
Can I modify or cancel my reservation?
Yes! You can modify or cancel your reservation by contacting our customer support team. Please review our cancellation policy for any applicable fees before making changes.
What happens in case of an accident or breakdown?
If you experience a breakdown or accident, contact our 24/7 roadside assistance immediately. Our team will guide you through the necessary steps to ensure your safety and get you back on the road as soon as possible.
What types of payment are accepted?
We accept multiple payment options for your convenience, including:
- Major credit cards
- Debit cards (subject to a credit check)
- Mobile payment options – Ecocash, InnBucks, Omari, and ZiG
Do you offer long-term rentals or corporate packages?
Yes! Travel Connect provides long-term rental solutions and custom corporate packages at competitive rates. Contact our customer support team to discuss a tailored rental plan that suits your needs.
Can I rent a car for one-way travel?
Yes! We offer one-way rentals, allowing you to pick up a car in one location and return it to another. Additional fees may apply depending on the drop-off destination.
Is there an age limit for renting certain vehicles?
Yes, some luxury and specialty vehicles require a minimum age of 25 years to rent. Please check the specific age restrictions for the vehicle you’re interested in.